Resolved -
This incident has been resolved.
Jan 12, 16:49 NZDT
Update -
EasyTime tracking issues have been resolved by Atlassian, we are monitoring for any further issues.
Dec 16, 10:16 NZDT
Monitoring -
We have resolve all of the critical issues and all apps are now operational.
We have identified an EasyTime error which is stopping tracking of viewing issues, which appears to be caused by an issue with Atlassian's API. We have reported this to them and will continue to monitor.
Dec 15, 21:01 NZDT
Update -
We are continuing to work through remaining fixes. Google Maps is now operational
Dec 15, 18:29 NZDT
Update -
We have restored some services including User Management. EasyTime is not automatically tracking time from Jira, we are working urgently to resolve the issue.
Dec 15, 17:16 NZDT
Update -
We are testing a fix for the issue and plan to deploy it shortly.
Dec 15, 11:28 NZDT
Identified -
We have identified the issue and are working on an urgent fix to resolve the issue. Expect an update within 1hr.
Dec 15, 10:31 NZDT
Update -
We are continuing to investigate this issue.
Dec 15, 09:58 NZDT
Investigating -
We are investigating an issue where our Cloud Apps are not reachable.
Dec 15, 09:55 NZDT