All Systems Operational
TechTime Service Desk ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
ScriptRunner in Atlassian Cloud Operational
90 days ago
100.0 % uptime
Today
TechTime Server Apps Operational
90 days ago
99.98 % uptime
Today
EasySSO for Jira Server ? Operational
90 days ago
100.0 % uptime
Today
EasySSO for Confluence Server ? Operational
90 days ago
100.0 % uptime
Today
EasySSO for Bitbucket Server ? Operational
90 days ago
100.0 % uptime
Today
EasySSO for Bamboo Server ? Operational
90 days ago
100.0 % uptime
Today
EasySSO for Fisheye/Crucible Server ? Operational
90 days ago
100.0 % uptime
Today
EasyPage for Confluence ? Operational
90 days ago
100.0 % uptime
Today
EasySEO for Confluence ? Operational
90 days ago
100.0 % uptime
Today
UserManagement for Jira Server ? Operational
90 days ago
100.0 % uptime
Today
UserManagement for Confluence Server ? Operational
90 days ago
100.0 % uptime
Today
UserManagement for Bitbucket Server ? Operational
90 days ago
100.0 % uptime
Today
SpaceUnZip for Confluence Server ? Operational
90 days ago
100.0 % uptime
Today
EasyQRLink for Confluence Server ? Operational
90 days ago
100.0 % uptime
Today
GoogleMaps Embed macro for Confluence Server ? Operational
90 days ago
99.81 % uptime
Today
TechTime Data Center Apps Operational
90 days ago
99.97 % uptime
Today
EasySSO for Bitbucket Data Center ? Operational
90 days ago
100.0 % uptime
Today
EasySSO for Jira Data Center ? Operational
90 days ago
100.0 % uptime
Today
EasySSO for Confluence Data Center ? Operational
90 days ago
100.0 % uptime
Today
UserManagement for Jira Data Center ? Operational
90 days ago
100.0 % uptime
Today
UserManagement for Confluence Data Center ? Operational
90 days ago
100.0 % uptime
Today
UserManagement for Bitbucket Data Center ? Operational
90 days ago
100.0 % uptime
Today
GoogleMaps Embed macro for Confluence Data Center ? Operational
90 days ago
99.81 % uptime
Today
TechTime Cloud Apps Operational
90 days ago
99.84 % uptime
Today
GoogleMaps Embed macro in Atlassian Cloud ? Operational
90 days ago
99.84 % uptime
Today
EasyTime for Jira Cloud ? Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - Atlassian automatic scanner has confirmed that Atlassian is happy with the results of the SSL cert re-install.
Nov 25, 13:05 NZDT
Monitoring - We have installed the complete chain – the issue should be resolved
Nov 24, 14:00 NZDT
Identified - The issue has been tracked to the incomplete installation of the certificate's chain – while browsers trust the intermediate certificate, Atlassian environment clearly doesn't
Nov 24, 11:15 NZDT
Investigating - Atlassian doesn't seem to fully recognise our new SSL certificate for cloud.techtime.nz

The apps continue to work (as the browsers do recognise the cert), but Atlassian's install/update process doesn't.
Nov 24, 05:15 NZDT
Nov 24, 2021
Resolved - This incident has been resolved.
Nov 24, 15:05 NZDT
Monitoring - A letter of apology has been emailed to the same users (using the same mailing list)
The list has been copied (in case we need to reach out to these email addresses again) with a much more verbose alias.
The original list has been destroyed.
Nov 23, 16:35 NZDT
Identified - It appears the actual mail burst was triggered from our mailing provider MailGun through a mail list we actually do have.
It seems a user was added to the ticket that triggered this as a Participant with the email that happens to match the name of the mailing list – this in turn made MailGun to send the email to everyone (371 users) on this list.
Nov 23, 15:41 NZDT
Investigating - We have evidence that an unexpected/unauthorised email want out from our Jira Service Desk to many users, informing them that they have been added as Request Participants to a specific ticket in the Service Desk.

In fact they have not been added as participants, there seems to be no link with this ticket and any of the accounts the email has been sent to.

We continue to investigate.
Nov 23, 15:21 NZDT
Nov 23, 2021
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021
Completed - The changes have been successfully deployed and tested.
For more details see Atlassian Develop​er Community thread: https://community.developer.atlassian.com/t/action-required-atlassian-connect-installation-lifecycle-security-improvements/49046
Nov 14, 16:18 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 15:15 NZDT
Scheduled - Atlassian has introduced breaking changes to the descriptor of Cloud apps based on Connect framework. We will be deploying a change on our end to implement that.
Nov 14, 14:00 NZDT