User Management Jira and Confluence Cloud Troubleshooting Page Download issue
Investigating - We are currently investigating an issue where the Download JSON button does not work for the Troubleshooting page in some situations.
Sep 07, 2026 - 16:03 NZST
Embed Google Maps Pro: Export to PDF repeating the same maps multiple times
Update - Atlassian have provided a public bug ticket to track this issue and a workaround to force the old page export behaviour:
https://jira.atlassian.com/browse/CONFCLOUD-77426
Jan 25, 2024 - 13:00 NZDT
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 2024 - 13:11 NZDT
Investigating - We have identified an issue in the PDF export of Embed Google Maps Pro, when there are multiple Embed Google Maps macros within the same export. This results in the first map being repeated in the export multiple times.

We have traced this to a bug in Confluence's new PDF export when images from remote URL's are used in PDF exports (all remote images, not just apps) and have reported this to Atlassian.
Jan 24, 2024 - 13:11 NZDT
Uptime over the past 90 days. View historical uptime.
TechTime website Operational
TechTime Service Desk Operational
API Operational
ScriptRunner in Atlassian Cloud Operational
TechTime Server Apps Operational
EasySSO for Jira Server Operational
EasySSO for Confluence Server Operational
EasySSO for Bitbucket Server Operational
EasySSO for Bamboo Server Operational
EasySSO for Fisheye/Crucible Server Operational
EasyPage for Confluence Operational
EasySEO for Confluence Operational
UserManagement for Jira Server Operational
UserManagement for Confluence Server Operational
UserManagement for Bitbucket Server Operational
SpaceUnZip for Confluence Server Operational
EasyQRLink for Confluence Server Operational
GoogleMaps Embed macro for Confluence Server Operational
TechTime Data Center Apps Operational
EasySSO for Bitbucket Data Center Operational
EasySSO for Jira Data Center Operational
EasySSO for Confluence Data Center Operational
UserManagement for Jira Data Center Operational
UserManagement for Confluence Data Center Operational
UserManagement for Bitbucket Data Center Operational
GoogleMaps Embed macro for Confluence Data Center Operational
TechTime Cloud Apps Degraded Performance
Embed Google Maps Pro in Atlassian Cloud Operational
EasyTime for Jira Cloud Operational
Time Tracking for Confluence Cloud Operational
EasySync for Jira Operational
Risk Register Dashboard Operational
Jira Service Management Knowledge Analysis Operational
EasyTime for Confluence Cloud Operational
User Management for Jira Cloud Degraded Performance
User Management for Confluence Cloud Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Unresolved incident: User Management Jira and Confluence Cloud Troubleshooting Page Download issue.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

EasyTime Update
Completed - The scheduled maintenance has been completed.
Sep 4, 16:06 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 16:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 4, 14:38 NZST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Atlassian Cloud Outage
Resolved - On August 27th Atlassian reports that the underlying issue has been resolved. The issue has now been resolved, and the service is operating normally for all affected customers.

Atlassian is working on an incident post-mortem report, which we will provide a link to when released.
Aug 31, 13:46 NZST
Monitoring - Atlassian seem to be rolling out a fix, hopefully your site should be operational very shortly. The update from Atlassian is:
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
Aug 27, 16:45 NZST
Investigating - We have noticed that Atlassian cloud is completely down. We have raised a P1 support ticket, but at this stage it is possible their support portal is down as well. Atlassian StatusPage has not yet been updated. We will update here as soon as we know more.
Aug 27, 16:23 NZST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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