Monitoring - During a scheduled upgrade of User Management for Jira and Confluence Cloud, a bug was discovered that prevented a new feature from working. As a result, we rolled back User Management to the previous version.
During this small window, when the backed-out version of User Management was in production, some sites would have had their user search index triggered by the hourly interval. The Index status may display "Error during index, please retry index" as the status. All that is needed to be done is to retrigger the search by clicking the '...' and clicking 'Trigger Reindex' when on the Sources page. Or waiting an hour for the hourly interval to reindex.
Aug 24, 2026 - 15:31 NZST
During this small window, when the backed-out version of User Management was in production, some sites would have had their user search index triggered by the hourly interval. The Index status may display "Error during index, please retry index" as the status. All that is needed to be done is to retrigger the search by clicking the '...' and clicking 'Trigger Reindex' when on the Sources page. Or waiting an hour for the hourly interval to reindex.
Aug 24, 2026 - 15:31 NZST
Update - Atlassian have provided a public bug ticket to track this issue and a workaround to force the old page export behaviour:
https://jira.atlassian.com/browse/CONFCLOUD-77426
Jan 25, 2024 - 13:00 NZDT
https://jira.atlassian.com/browse/CONFCLOUD-77426
Jan 25, 2024 - 13:00 NZDT
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 2024 - 13:11 NZDT
Jan 24, 2024 - 13:11 NZDT
Investigating - We have identified an issue in the PDF export of Embed Google Maps Pro, when there are multiple Embed Google Maps macros within the same export. This results in the first map being repeated in the export multiple times.
We have traced this to a bug in Confluence's new PDF export when images from remote URL's are used in PDF exports (all remote images, not just apps) and have reported this to Atlassian.
Jan 24, 2024 - 13:11 NZDT
We have traced this to a bug in Confluence's new PDF export when images from remote URL's are used in PDF exports (all remote images, not just apps) and have reported this to Atlassian.
Jan 24, 2024 - 13:11 NZDT
TechTime website
Operational
TechTime Service Desk
Operational
API
Operational
ScriptRunner in Atlassian Cloud
Operational
TechTime Server Apps
Operational
EasySSO for Jira Server
Operational
EasySSO for Confluence Server
Operational
EasySSO for Bitbucket Server
Operational
EasySSO for Bamboo Server
Operational
EasySSO for Fisheye/Crucible Server
Operational
EasyPage for Confluence
Operational
EasySEO for Confluence
Operational
UserManagement for Jira Server
Operational
UserManagement for Confluence Server
Operational
UserManagement for Bitbucket Server
Operational
SpaceUnZip for Confluence Server
Operational
EasyQRLink for Confluence Server
Operational
GoogleMaps Embed macro for Confluence Server
Operational
TechTime Data Center Apps
Operational
EasySSO for Bitbucket Data Center
Operational
EasySSO for Jira Data Center
Operational
EasySSO for Confluence Data Center
Operational
UserManagement for Jira Data Center
Operational
UserManagement for Confluence Data Center
Operational
UserManagement for Bitbucket Data Center
Operational
GoogleMaps Embed macro for Confluence Data Center
Operational
TechTime Cloud Apps
Degraded Performance
Embed Google Maps Pro in Atlassian Cloud
Operational
EasyTime for Jira Cloud
Operational
Time Tracking for Confluence Cloud
Operational
EasySync for Jira
Operational
Risk Register Dashboard
Operational
Jira Service Management Knowledge Analysis
Operational
EasyTime for Confluence Cloud
Operational
User Management for Jira Cloud
Degraded Performance
User Management for Confluence Cloud
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.