Application Links don't work after upgrading Fisheye 4.5.0 to 4.7.1

Incident Report for TechTime Initiative Group

Resolved

Version 3.1.7 with fix has been published to Atlassian Marketplace: https://marketplace.atlassian.com/apps/1214200/easy-sso-fisheye-kerberos-ntlm/version-history#b300100700

Posted Sep 17, 2019 - 04:42 NZST

Monitoring

We have implemented a fix and are doing internal testing

Posted Sep 16, 2019 - 04:00 NZST

Identified

We have finally reproduced the issue. EasySSO seems to break response to Application Links related requests in Fecru 4.7.1 even when it is not fully configured i.e. shouldn't be functional at all.

Posted Sep 09, 2019 - 10:00 NZST

Investigating

After upgrade of Fisheye from 4.5.0 to 4.7.1 application links to/from Confluence, Bamboo, Jira do not work anymore.

Posted Aug 29, 2019 - 16:15 NZST

This incident affected: TechTime Server Apps (EasySSO for Fisheye/Crucible Server).