EasySSO v4.13.5 NTLM/Kerberos returns status page 403 after reboot

Incident Report for TechTime Initiative Group

Resolved

EasySSO v4.13.5 bug (EasySSO NTLM/Kerberos fails on reboot) has been resolved with the release of v4.13.6 the latest version can be downloaded from https://marketplace.atlassian.com/search?query=easysso
This latest version includes an update to dependencies.

An unrelated bug in Jespa IOPLEX was also identified in Jespa 2.1.1-2.1.3 for NTLM/Kerberos failed login redirects when the context path is not empty - a new release of Jespa IOPLEX has been made (2.1.4+)
Posted Jun 25, 2025 - 14:09 NZST

Monitoring

A fix has been implemented and has been deployed into a beta environment to ensure no side effects.
Posted Jun 23, 2025 - 12:04 NZST

Identified

This issue only appears to impact NTLM/Kerberos, all other authentication methods are unchanged. A fix is being created and tested, and should be deployed shortly.
Posted Jun 10, 2025 - 09:05 NZST
This incident affected: TechTime Server Apps (EasySSO for Jira Server, EasySSO for Confluence Server, EasySSO for Bitbucket Server, EasySSO for Bamboo Server).