User Management Cloud: Scheduled Actions did not run after upgrade

Incident Report for TechTime Initiative Group

Resolved

We had a short period where scheduled actions did not run following a backend upgrade from . We have rolled back the upgrade and all scheduled actions are running as normal now.

This affected jobs scheduled between 11:53AM and 12:39PM NZT (11:53PM 29 July to 12:39AM 30 July UTC)

Posted Jul 31, 2025 - 09:34 NZST

This incident affected: TechTime Cloud Apps (User Management for Jira Cloud, User Management for Confluence Cloud).