On August 27th Atlassian reports that the underlying issue has been resolved. The issue has now been resolved, and the service is operating normally for all affected customers.
Atlassian is working on an incident post-mortem report, which we will provide a link to when released.
Posted Aug 31, 2026 - 13:46 NZST
Monitoring
Atlassian seem to be rolling out a fix, hopefully your site should be operational very shortly. The update from Atlassian is: Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
Posted Aug 27, 2026 - 16:45 NZST
Investigating
We have noticed that Atlassian cloud is completely down. We have raised a P1 support ticket, but at this stage it is possible their support portal is down as well. Atlassian StatusPage has not yet been updated. We will update here as soon as we know more.