User Management Jira and Confluence Cloud Troubleshooting Page Download issue

Incident Report for TechTime Initiative Group

Investigating

We are currently investigating an issue where the Download JSON button does not work for the Troubleshooting page in some situations.
Posted Sep 07, 2026 - 16:03 NZST
This incident affects: TechTime Cloud Apps (User Management for Jira Cloud, User Management for Confluence Cloud).